Malaysia VEP Registration Process: A Step-by-Step Guide
Alas, as announced on 28th May 2024 by Malaysia’s Transport Minister Anthony Loke, foreign-registered vehicles entering Malaysia from Singapore by land would be required to use a VEP from 1st October 2024. The deadline however has been temporarily extended as Malaysia’s Road Transport Department (JPJ) understands that there have been delays where vehicle owners have already registered for their VEP but have yet to get their applications approved, or have yet to receive their RFID tag.
Vehicle drivers who have yet to install their VEP will be issued reminders before leaving Malaysia. Motorists who fail to register and/or install their VEP may be fined up to RM2000 or jailed for up to 6 months!
What is a VEP and what is it for?
A VEP (Vehicle Entry Permit) is a RFID tag that can be used to pay for road charges and tolls in Malaysia, as well as the RM20 when entering Malaysia. It can also be used for tracking purposes. This tracking allows the Malaysian government to identify outstanding payments for a vehicle before it leaves Malaysia.
How to register for a VEP?
We’ve created a step-by-step guide to help you out with your VEP application. From the registration of the VEP, linking your Touch ‘n Go eWallet to your RFID, and the installation procedure of the RFID tag, this guide hopes to shed light on what you would require as well as what information is needed in the various steps.
Without further ado, let’s begin!
Malaysia VEP registration process (For private vehicle owners of “new” vehicles)
*Required documents –
- Vehicle log card https://onemotoring.lta.gov.sg/content/onemotoring/home.html
Log in using SingPass > Vehicle hub > Enquire & print veh reg details > Select vehicle you are registering > Save as pdf
- Vehicle insurance details
1) Sign up for an account at http://vep.jpj.gov.my (if you do not already have an account) or log in to your existing account
3) Select corresponding options and key in personal particulars
4) Upload your vehicle log card in pdf format and key in vehicle details
5) Complete registration of vehicle
6) Await confirmation slip via e-mail
7) *Important* – Upon receiving the confirmation slip via e-mail, click on the link provided in the e-mail to activate your account on http://vepams.jpj.gov.my (your account on http://vepams.jpj.gov.my will not be activated unless you click the link provided in the e-mail)
Touch ‘n Go eWallet (to link with your VEP RFID)
1) Download the TNG eWallet app and sign up for an account (if you do not already have an account)
2) Follow the steps to create your account *Under ID type, ensure that it is “National ID” and key in your NRIC number
VEP Tag Application
*Required documents –- Copy of your NRIC front & back in pdf format (A screenshot in pdf format of your digital IC from SingPass would do)
- Vehicle log card (see Malaysia VEP registration process (For private vehicle owners of “new” vehicles))
- Vehicle insurance cover note in pdf format
1) Once your account has been activated, proceed to http://vepams.jpj.gov.my and log into your account with the same login credentials used for http://vep.jpj.gov.my
2) Click on “Tag Application” under the “Action” tab
3) Fill in the required details and upload your NRIC, vehicle log card and insurance cover note in the corresponding fields
4) Await for verification (an e-mail will be sent once the verification process is complete)
4a) In the event that your details in your NRIC and the details during the application process do not match, you will receive an e-mail from them asking you to acknowledge the amendment. Proceed to http://vepams.jpj.gov.my to acknowledge the amendment
5) Proceed to “Tag option”
6) Select your preferred option, whether to have it mailed to your registered address in Singapore or to collect and install your tag in Singapore or Malaysia
6a) Should you choose to have the tag mailed to your registered address in Singapore, select “Postage”, and confirm that the address is the correct address. *Do note that the tag that you would be receiving should be the HEADLAMP version if you choose to have the tag shipped to your address.
6b) You would receive a confirmation with your vehicle details on the next page as shown below:
6c) Continue and proceed to payment. Upon successful payment, you would be transferred to the receipt page (In the event that you receive an “error” after you’ve made payment, try refreshing the page and it should reflect that payment is successful)
*Do not panic if you see an error. Try refreshing the page if you see this error page after you’ve submitted your payment
7) You may print the receipt on the next page, or from the e-mail that would be sent to your shortly. Keep the receipt with you when you enter Malaysia to present to the Malaysian immigration officer if you’re awaiting receipt of your tag
8) This would mark the completion of the tag application process. Your status should then change as they process and ship your tag
9) You would be notified via e-mail once your tag has been shipped, and you would be able to track the postage status of your tag
10) Upon receipt of the RFID tag (mine took 20 days from the date it was at Singapore until actual receipt of the tag via post), follow the instructions provided to install the tag on your vehicle
*Note: This RFID tag is the HEADLAMP version. If you prefer to have the WINDSCREEN version, DO NOT INSTALL & ACTIVATE this tag. You would have to head down to: My VEP Pte Ltd [VEP information Centre] at 186 Woodlands Industrial Park E5, #03-01, S757515 (and pay a fee of SGD$59 (installation charge + windscreen test) and another RM$41.86 for a new RFID tag. You would be able to make an appointment for installation the next working day.
11) After installation, take a picture of your vehicle with the tag installed (vehicle plate number should be clearly visible together with the tag) and proceed to http://vepams.jpj.gov.my to acknowledge receipt of and to register your tag by keying the serial number. Lastly, upload the photo taken
12) Once submitted, await the activation of your tag. This process took around 20 minutes after submission for us, but it may vary.
13) You would receive an e-mail once your tag has been successfully activated and you should also receive a notification from your TnG app stating that your RFID has been activated:
14) Do remember to add any other drivers that may also be driving the registered vehicle into Malaysia by logging into your account at https://vep.jpj.gov.my/
Go to: My VEP > Drivers > Register a new driver
And you’re done with the registration and installation process! Do remember to top-up your TnG eWallet before leaving for Malaysia, you would now be able to use the RFID lanes when entering Malaysia!
Malaysia VEP registration process (For private vehicle owners of 2nd-hand vehicles of which previous owners have already applied a VEP for previously)
*Required documents –
- Copy of your NRIC front & back in pdf format (A screenshot in pdf format of your digital IC from SingPass would do)
- Vehicle log card (see Malaysia VEP registration process (For private vehicle owners of “new” vehicles))
1) Visit http://vepams.jpj.gov.my and click on “Click here”
2) Key in your e-mail address and wait for an OTP sent via e-mail (it may take a few minutes, remember to check your spam folder as well)
3) Fill in the required details, select the corresponding options and upload your NRIC and Vehicle log card
4) Upon submission, there would be a reference number generated for you to enquire on the status of your deregistration. Do remember to save the reference number
5) To check on the status of your deregistration, visit http://vepams.jpj.gov.my as shown in step 1, click on the same link in step 1, select “Check Status” then key in your reference number obtained in the step above
6) The process may take a few days to weeks, so do check-in every now and then to see if the status has been updated
7) Once the deregistration process has been completed, you can proceed to update your vehicle details on http://vep.jpj.gov.my as shown in step 4 in Malaysia VEP registration process (For private vehicle owners of “new” vehicles) *Note – As seen in the picture above, although the status is “Rejected”, I managed to update my vehicle details, so just keep on trying every now and then to update your vehicle details as they may not have updated the deregistration status!
Conclusion
Although the entire process from registration to installation of the VEP tag may seem daunting to some, it really isn’t. However, it may require a reasonable amount of patience as registration, verification and various other processes take time (not mentioning the fact that there has been a surge of applications during the past few months!).
Do note that the validity of a RFID tag is 5 years, so be sure to set a reminder for yourself before your current tag expires! We currently do not know what the process of replacing expiring tags would be like and hopefully the process would have been streamlined by the time we get there.
In the event that you need help, you may visit the office in Singapore at the following address for your queries:
MY VEP Pte Ltd
186 Woodlands Industrial Park E5, #03-01, S757515
Phone: +60 3-7941 2888
**Note: While at the centre to change the headlamp tag to the windscreen tag, a fellow vehicle user said that the office actually provides the entire registration from scratch at a fee of SGD$159 and it would take the office only 1 day! Unfortunately we were not able to verify this, but if you happen to be at the office for other queries, you could try asking the friendly staff at the centre!
We hope that this guide has helped you with the application of your RFID tag and would love to hear from you via e-mail if you have any feedback or tips regarding the registration process!
FAQs
1) What happens if I don’t install the RFID tag before entering Malaysia?
You may face penalties of up to RM2000 or imprisonment for up to 6 months.
2) How long is the RFID tag valid?
The tag is valid for 5 years. Set a reminder to renew before expiry.
3) What if my tag is damaged or lost?
You will need to reapply and pay for a replacement.
4) What if my Touch ‘n Go account is linked to my passport instead of NRIC?
Contact support on your phone’s TnG app and enter “VEPLANE” to get a VEP-dedicated officer to assist you to change your details from your passport to your NRIC
5) What is the difference between the headlamp and windscreen versions of the VEP RFID tag?
The main difference between a Vehicle Entry Permit (VEP) RFID tag for the headlamp and one for the windscreen is where they are attached to the car:
- Headlamp: A smaller, clear tag that is attached to the left headlamp of the car. It would be on the exterior of the vehicle.
- Windscreen: A blue tag that is applied to the top middle area (near the rearview mirror) of the car’s windscreen. It would be in the interior of the vehicle.
